Hospitality
Digitalize hospitality to enhance the guest experience
From check-in to communication and loyalty, VoiSmart offers digital communication and interaction solutions designed for hotels, resorts, and hospitality spaces. Cut costs while improving service quality with our innovative, cloud-based tools.
Clienti retail che si sono affidate a VoiSmart
Why choose VoiSmart for hospitality?
Deliver an exceptional guest experience while optimizing internal operations, improving communication, and reducing costs through innovative technology.
Faster responses, happier guests
Minimize wait times and provide instant support, even during peak hours.
Personalized digital guest journey
Improve every guest touchpoint, from WiFi login to post-stay communication.
Seamless team communication
Keep staff connected across shifts and locations with real-time collaboration tools.
Improved operational efficiency
Automate routine tasks to give your staff more time to focus on guest service.
Actionable data & marketing insights
Collect and use real-time guest data for targeted promotions and smarter marketing.
Fast, easy system integration
Compatible with your existing PMS, CRM, or hospitality management software, no technical hassle.
BENEFITS
Efficient call management
Scalable, flexible system to fit any hotel size
Seamless integration with PMS and third-party systems
Remote access and mobile communication
AI-powered call handling for smarter service
VoIP PBX for hospitality: smart communication, always at hand
BENEFITS
Handles frequent calls and FAQs automatically
Reduces missed calls and wait times
Automates appointment and reservation scheduling
Frees up staff to focus on high-value tasks
Supports multiple languages for international guests
AI VoiceBot: 24/7 automated voice reception for hotels
BENEFITS
Integrates WhatsApp, webchat, social media in a single dashboard
Automated responses via customized chat workflows
Faster replies, improved guest satisfaction
Collects guest data and leads directly into your PMS
Omnichannel platform: unified guest service from all channels
BENEFITS
Fast answers to frequent guest questions
Round-the-clock service without adding staff
Multichannel support via chat across all platforms
Integrates with PMS and indoor navigation systems
AI Chatbot: 24/7 smart guest support
BENEFITS
Fast, secure WiFi for your guests
Custom login with guest data synced to PMS
Promote your services with pre- and post-login advertising
Initiate WhatsApp conversations to send feedback surveys and offers
Segment users for personalized marketing campaigns
Guest WiFi & marketing: connectivity that converts
BENEFITS
Help guests easily navigate your facilities
App-free, QR code-based interactive navigation
Highlight on-map services like dining, spa, or meeting rooms
No costly infrastructure required, ready to deploy instantly
Indoor Navigation: smart wayfinding for hotels & resorts
Case Study 1
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Case Study 2
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Case Study 1
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Usato da aziende leader per ottenere risultati reali
Embrace the future of hospitality with personalized digital experiences
Guest expectations have evolved: they want instant replies, seamless digital services, and personalized experiences.
VoiSmart helps transform your hotel into a connected digital ecosystem. From cloud telephony to hotel WiFi marketing, we deliver a complete suite of tools to improve communication and enhance the digital guest experience.