VoiSmart
Retail
Reinvent retail: every interaction matters, every customer builds loyalty
Digitalize the in-store customer journey and deliver personalized omnichannel experiences.The VoiSmart cutting-edge retail technologies enhance customer support, boost sales, and transform every store visit into an opportunity.
Clienti retail che si sono affidate a VoiSmart
Personalize every touchpoint: from store entry to purchase
Digitalizing the Customer Journey
Guide your customers through the sales funnel, building loyalty with an engaging and omnichannel customer experience, delivered at the right time and place.
Boost sales
Analyze in-store customer behavior, collect valuable insights, send targeted promotions, and guide shoppers to convert more effectively.
24/7 customer support
Support your team with AI-powered chatbots and voicebots that automate responses. Centralize all customer communication channels into a single, easy-to-manage platform.
Data-driven loyalty decisions
Collect valuable user insights via WiFi login, location analytics, and AI, and enrich your CRM to launch more effective, targeted marketing campaigns.
KEY BENEFITS:
One centralized PBX for headquarters, stores, and customer support
Reduced call waiting times and improved customer satisfaction
CRM and sales tools integration
Cloud phone system: seamless communication across every store and customer
KEY BENEFITS:
Activate conversational marketing via WhatsApp and send targeted campaigns
Drive lead generation directly into your CRM
Boost loyalty program memberships and customer engagement
WiFi guest: your new marketing channel to connect, understand, and convert
KEY BENEFITS:
Shorter product search times and higher conversion rates
Seamless integration with your brand’s app
Dynamic maps with geolocated coupons and promotions
Retail wayfinding: guide the shopping experience from screen to checkout
KEY BENEFITS:
Save time with AI-managed customer service
Improve the customer experience with fast, seamless interactions
Cut customer service operational costs
Voicebot AI: automate 24/7 support, enhance customer service, free up staff
KEY BENEFITS:
Centralized management of WhatsApp, social media, website chat, email, SMS
Greater website visibility with a personalized webchat widget
Personalized omnichannel interactions to capture every lead into your CRM
Omnichannel platform: more channels, one platform, more conversion opportunities
KEY BENEFITS:
Instant, around-the-clock customer support via WhatsApp
Personalized, scalable automated interactions
Automatic post-visit customer satisfaction surveys
AI chatbot for retail: your 24/7 digital sales assistant
Case Study 1
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Case Study 2
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Case Study 1
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Usato da aziende leader per ottenere risultati reali
Start your retail digital transformation today!
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