Call center
VoiSmart solutions for smarter & efficient call centers
Automate workflows, reduce operational costs, and enhance customer satisfaction with one of the best cloud-based PBX systems for call centers. A unified set of tools to streamline support operations, enable 24/7 service, and improve team productivity.
Why choose VoiSmart for your Call Center?
In a call center, every second counts. That’s why VoiSmart solutions are designed to automate, simplify, and improve the daily workflow of agents and supervisors.
Centralized omnichannel management of calls and messages
CRM and ERP integration for instant access to customer data
• Scalable, cloud-based multi-agent management
Scalable, cloud-based multi-agent management
Enhanced team collaboration with integrated softphones, chat, and video tools
Higher customer satisfaction with fast, 24/7 responses
VoiSmart Contact Center solutions
Ogni secondo conta in un call center. Per questo, le soluzioni VoiSmart sono progettate per automatizzare, semplificare e rendere più efficiente il lavoro quotidiano di operatori e supervisor.
Cloud VoIP PBX for Call Centers
• Smart management of incoming calls, queues, and directories
• Smart management of incoming calls, queues, and directories
• Automatic call routing
• Full integration with your CRM
• Reduced costs, improved efficiency, and flexibility with softphone technology
AI VoiceBot for call centers: support your agents
• 24/7 AI-powered call handling
• Automated answers to frequently asked questions
• Smart booking and scheduling management
• Automatic data collection and lead generation
Omnichannel Help Desk: respond from all channels
• Unified dashboard for WhatsApp, email, webchat, and more
• Automated workflows to route conversations to the correct queue
• AI ChatBots for continuous, real-time customer support
Fully integrated call center management software
With VoiSmart, you can seamlessly connect your contact center to your CRM, ERP, or vertical business software for full customer data management.
- Automatic display of customer profile on incoming call
- Detailed logs and activity tracking
- Intelligent routing by priority, region, language, and more
Complete call center software: cloud-based, automated, and scalable
Looking for a call center solution that’s efficient, secure, and integrates with your CRM?
VoiSmart’s Cloud Call Center Software allows you to optimize call management, automate repetitive tasks, cut operational costs, and enhance agent productivity. With integrated VoIP PBX and AI VoiceBot, your customer service will always be up and running. Contact us for a free personalized demo.