Enhance the passenger experience in transport
From onboard connectivity to smart digital services, deliver a seamless, engaging experience for every passenger. With VoiSmart, your bus or train WiFi service becomes a powerful platform for marketing, customer engagement, and automated support.
Transportation
Le strutture aeroportuali che si sono affidate a VoiSmart
VoiSmart for transport companies and mobility operators
Today’s passengers expect a smooth, personalized, and digitally connected travel experience. VoiSmart’s WiFi and digital marketing solutions allow you to deliver high-quality onboard services while creating new digital touchpoints to communicate, promote, and build loyalty.
Elevate the customer experience
Provide high-speed, reliable WiFi on board to entertain and engage passengers throughout their journey and beyond.
Monetize onboard WiFi
Generate new revenue streams by selling targeted digital advertising on your onboard WiFi.
CRM integration
Connect your customer database to collect leads, build loyalty, and personalize every interaction.
24/7 automated passenger support
Implement AI-powered chatbots to answer instantly to passenger queries and reduce the workload on your customer service team
Travel digitalization
Use e-tickets to send push notifications, updates, and personalized communications directly to passengers’ mobile devices.
KEY BENEFITS
Custom-branded captive portal with ads and promotions
Integrated user CRM for retargeting and personalized offers
Location-based advertising based on passenger journey data
Real-time travel updates and journey information
Post-trip customer satisfaction surveys
Onboard Guest WiFi for buses and trains
KEY BENEFITS
Multichannel virtual assistance via WhatsApp, email, social media, and webchat
AI-driven responses to FAQs and automated ticket routing
Reduced support costs and faster response times
Smart routing flows to address common passenger issues
Unified platform to manage all communication channels
AI ChatBot for 24/7 passenger support
KEY BENEFITS
Identify the most popular travel routes
Track engagement with marketing campaigns
Measure user retention and campaign ROI
Segment users by age, travel time, and frequency
Analytics & insights to understand your passengers
Mobile ticketing via Wallet Passes
Push notifications (start/end of stop, delays, travel info)
Advertising space for your brand or partner promotions
CRM user segmentation for targeted offers
Access and behavior tracking to optimize marketing campaigns
Automated WhatsApp messages triggered by each trip
A fully connected digital travel experience
With VoiSmart the entire journey becomes a fully integrated digital ecosystem
Case Study 1
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Case Study 2
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Case Study 1
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Usato da aziende leader per ottenere risultati reali
Ready to digitize your passenger experience?
The VoiSmart solutions for the transport industry deliver a new standard for connected travel. With our advanced captive portal, transform onboard WiFi into a powerful communication, data collection, and marketing channel. Perfect for operators seeking a modern and integrated digital travel experience.
