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Location Analytics WiFi | inPiazza

Make every square metre count with real data from your physical spaces

Discover how to turn your WiFi into a strategic tool for monitoring footfall, behaviour, occupancy and visitor preferences, so you can optimise your spaces and improve performance. WiFi as a tool to optimise spaces and performance with VoiSmart Location Analytics.

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More than a WiFi network: a valuable source of data and insights

With VoiSmart's solution, WiFi becomes a powerful data foundation for understanding what's really happening across your physical spaces. Location Analytics helps you observe visitor behaviour, interpret movement patterns and turn that information into more effective operational, commercial and marketing decisions.

Analyse visitor behaviour across your physical spaces, understand how people move, where they linger, and transform that data into concrete marketing and customer experience actions.

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Location data analysis

Visualise movement flows, the most frequented areas and visitor paths — to monitor and optimise the layout of products, departments or services.

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Aggregated data and comparable KPIs across locations

Analyse the performance of all your locations. Compare sites by traffic, engagement and dwell time, so you can make decisions based on real, comparable data.

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No additional hardware, everything via WiFi

Leverage your existing WiFi network to collect valuable insights about your spaces and visitors, with no need for complex additional infrastructure.

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User segmentation and marketing activation

Identify new and returning visitors, segment by device, language or time slot, and activate personalised campaigns at exactly the right moment.

WiFi monitoring: all connections under control

The VoiSmart WiFi Location Analytics tools make it easy to track connection trends and extract operational insights about how your spaces are being used. With VoiSmart Location Analytics, access data becomes a concrete tool for optimising the digital experience, services and location performance.

You’ll be able to visualise WiFi session trends over time with a complete overview of who is accessing, when and how, aimed at optimising both the network and the digital experience across your spaces.

  • Session trends over time
  • Most commonly used login types (social, email, custom, etc.)
  • Segmentation by device type, language and access method

All connections under control to optimise the digital experience across your spaces with VoiSmart Location Analytics.

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Compare performance across locations and retail sites

VoiSmart helps you compare performance across different locations using consistent metrics making it easier to identify trends, differences and optimisation opportunities. It’s an invaluable tool for anyone managing retail networks, chains, distributed facilities or multi-site environments.

Measure and compare the effectiveness of each store or location using key indicators such as footfall, loyalty and dwell time to optimise both commercial and operational strategies.

  • Total and recurring visits per location
  • Top performers by dwell time and footfall
  • Multi-site benchmarking and chain-wide analysis

Location performance compared side by side to optimise commercial strategies with VoiSmart Location Analytics.

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Heatmaps: identify the busiest areas and optimise your spaces

Heatmaps provide an immediate, visual understanding of where visitor attention is concentrated and which areas generate the most dwell time or footfall. In this way, Location Analytics supports more informed decisions about layout, display, services and space organisation.

Heatmaps instantly show where people are gathering both connected users and devices simply detected in the area. Understand your most attractive zones, how long people spend in each area, and optimise your spaces accordingly.

  • Footfall analysis to measure visit growth
  • Analysis of active users (connected to WiFi) and passive devices
  • Identification of the busiest zones
  • Dwell time tracking for every area

Heatmaps to identify traffic across areas and optimise spaces with VoiSmart Location Analytics.

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Flow analytics: discover how visitors move through your spaces

Analysing movement paths helps you understand how people navigate your environments, which areas they connect and where friction points or opportunities arise. With flow analytics, VoiSmart makes it easier to read visitor movement and improve customer experience, layout and space utilisation.

Track user movement across your spaces, zone by zone. Identify how people move from one area to another and optimise space usage and the customer experience.

  • Direction and density of movement between areas
  • Detailed analysis of specific zones
  • Accuracy determined by the existing WiFi network

Discover visitor movement patterns to optimise space usage and improve the customer experience.

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Integrated proximity marketing

With VoiSmart, the data collected across physical spaces doesn’t stop at analysis — it becomes activation. The platform connects Location Analytics and marketing to reach visitors with messages that are more relevant, timely and aligned with their actual behaviour.

Reach your visitors with targeted notifications in the right place at the right time. Send automated, personalised campaigns based on user behaviour across your physical spaces.

  • Push notification delivery
  • Generation of digital passes in Wallet apps with offers and information
  • Targeted digital campaigns launched in the right place, at the right moment

Reach visitors with targeted, automated campaigns based on in-space behaviour with VoiSmart Location Analytics.

Why choose a Location Analytics solution

A Location Analytics solution is valuable for retailers, hospitality businesses, shopping centres, healthcare providers, corporate offices and any organisation that wants to better understand what’s happening across their physical environments. Analysing footfall, dwell time, movement paths and the most frequented zones enables more informed decisions about layout, staffing, commercial initiatives and customer experience.

For those in the evaluation phase, the key advantage is being able to combine data collection, space analysis and marketing activation in a single platform. This way, WiFi is no longer just connectivity, it becomes a strategic asset for measuring, optimising and unlocking the full value of every location.

Want to turn your WiFi into a tool for business growth?

Wherever there’s a connection, there’s data ready to tell you something. With VoiSmart, you can activate WiFi Location Analytics to read real behaviour across your spaces and use those insights to improve performance, organisation and visitor relationships.

Activate WiFi Location Analytics and make decisions based on real data from your spaces. Contact our team of experts and request a free demo.

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