Healthcare
Innovation serving healthcare
Improve the experience of patients and visitors with the VoiSmart communication and digitalization solutions for hospitals and healthcare facilities.
Over 1200 customers have already trusted our solutions.
What is a smart hospital
A smart hospital is a healthcare facility where communication, connectivity and orientation are digitalized and integrated: repetitive calls are absorbed by AI, WiFi reaches all the way to the bedside, and patients find their way to departments without having to ask for directions. Healthcare staff work with fewer interruptions, and wait times go down.
Improve hospital efficiency with the VoiSmart healthcare solutions
Today, patients look for speed, clarity and attention. Digitalize the hospital to optimize workflows, reduce wait times and offer patients and healthcare staff a modern, safe and efficient experience:
Make numerous calls more efficient by handing them to the AI virtual assistant, resolving patient requests in real time.
Offer personalized WiFi connectivity for patients, even at the bedside, and for healthcare staff, while promoting hospital services.
Centralize communication and streamline calls wherever you are, with the power of advanced phone systems.
Help patients find their way with digital wayfinding, simple and immediate.
VoiSmart solutions for hospitals
VoIP PBX for hospitals: communication without barriers
A scalable communication and collaboration system that lets hospitals and clinics manage communication and processes at their best:
• Reduced call wait times.
• Intelligent call routing.
• Integration with AI Voicebot to automate answers and bookings.
WiFi for hospitals: a connected hospital, engaged patients
Hospital WiFi ensures secure connectivity for staff and patients, for maximum engagement:
• Simplified access with bedside WiFi for patients.
• WiFi as a communication channel for the facility.
• Dedicated automatic access for employees in every hospital area.
AI Voicebot for hospitals: better phone assistance for patients
The AI Voicebot reduces staff workload, answers frequently asked questions, collects data and manages bookings automatically:
• Fewer repetitive calls.
• Automated bookings and calendar integration.
• Integration with the phone system to manage requests and call transfers.
Omnichannel platform for hospitals: connected on every channel, with every patient
A single space to manage interactions from WhatsApp, email, social media and webchat, for uninterrupted communication:
• Centralization of communications on a single panel.
• Immediate 24/7 assistance with automation and AI.
• Collection of leads and contact information.
Hospital wayfinding: never lost in the hospital again
An infrastructure-free indoor navigation system, to help patients and visitors find their way easily and in real time:
• A better navigation experience for patients.
• No infrastructure needed: instant access via QR code.
• Fewer information requests to front-desk staff.
Success stories from our customers
Discover how companies and organizations across different sectors use VoiSmart platforms to achieve concrete results:
Bring your hospital into the digital future
Investing in technology solutions for healthcare means offering patients a more efficient service and a satisfying experience, while improving operational management and staff workload. Book a free demo today and discover how to turn your hospital into a smart hospital.
Frequently asked questions (FAQ) about smart hospitals
What is meant by smart hospital?
A smart hospital is a hospital that digitalizes communication and patient services: an advanced phone system with intelligent routing, a voicebot for phone requests, WiFi reaching all the way to the bedside, and digital wayfinding to navigate between departments.
How can a hospital reduce calls to its switchboard?
By handing repetitive requests to an AI Voicebot integrated with the phone system: it answers frequently asked questions, manages bookings automatically, and transfers to an operator only the calls that truly need a person. Staff receive fewer interruptions, and wait times go down.
How are patients helped to find their way around a hospital?
With digital wayfinding via QR code: the patient scans the code, sees their own position, and receives directions to a department or clinic. No apps or installed sensors are needed, and front-desk staff receive fewer requests for directions.
Is hospital WiFi also available for admitted patients?
Yes. Access is simplified and reaches all the way to the bedside, so the patient stays connected during their stay. The same network gives healthcare staff dedicated, automatic access in every area of the facility.