Sustainability driving innovation
Technology, ethics and transparency: the VoiSmart journey towards a shared future built on sustainability.
Sustainability
At VoiSmart, we believe that technology and sustainability must go hand in hand. We are committed to creating solutions that improve communication and streamline processes, whilst reducing our environmental impact and generating value for people, partners and communities.
Environmental
Reducing impact, increasing efficiency
• Monitoring and optimising energy consumption
• Promoting flexible working and dematerialisation
• Responsible management of the technology lifecycle
Social
People at the heart of everything we do, every day
• An inclusive environment, continuous training and employee benefits
• Respect for human rights and the promotion of equal opportunities
• Active dialogue with customers, partners and the community
Governance
Integrity, ethics, transparency
• Internal ethics and compliance policies
• Data protection and responsible data management (security & privacy)
• Certified management system and ESG risk monitoring
Our vision
VoiSmart uses an in-house ESG assessment model based on international standards, which enables us to monitor progress, identify new priorities and introduce increasingly advanced policies relating to corporate ethics, workers’ rights and environmental impact. This approach promotes responsible growth that is fully integrated into our corporate strategy.
We are continuing to develop our approach with a dedicated plan:
Continuous reduction of our environmental impact
New welfare and training initiatives
Increasingly sustainable procurement practices
Strengthening of transparency-focused governance
Ever-deeper integration of sustainability into our corporate strategy
Our goals
Tangible signs of a journey built on transparency, accountability and continuous improvement.
EcoVadis – Badge Committed
International recognition of our ESG journey
VoiSmart has been awarded the EcoVadis ‘Committed’ badge, which attests to the company’s commitment to integrating sustainability principles into all its core activities. EcoVadis assesses 21 criteria across the areas of environment, ethics, human rights and sustainable procurement, providing a transparent picture of ESG maturity. This badge marks the start of a structured journey aimed at continuous improvement and increasingly responsible governance.
ISO 9001 – Process quality
Certified standard for operational efficiency and reliability
ISO 9001 certification attests to VoiSmart’s ability to manage business processes with a focus on quality, customer satisfaction and continuous improvement. Thanks to documented procedures and optimised processes, we guarantee reliable services, rigorous checks and a continuous performance monitoring cycle.
ISO 14001 – Environmental management
Reducing environmental impact through a structured approach
ISO 14001 certifies VoiSmart’s commitment to the responsible management of resources, the reduction of consumption and the optimisation of the environmental impact of digital processes. The system adopted enables the monitoring of environmental performance, the setting of measurable targets and the guidance of design choices geared towards sustainability.
ISO 27001 – Information security
Reducing environmental impact through a structured approach
With ISO 27001 certification, VoiSmart demonstrates a robust information security management system that safeguards data, infrastructure and business continuity. The certification confirms sound risk management procedures, advanced technical controls and an ongoing commitment to preventing digital threats.
Would you like to find out more about our commitment to sustainability?
Please contact us to find out more about our ESG practices or to discover how we support our partners and clients on their journey towards a more sustainable future.